Partial System Outage

About This Site

SAMS environment status page.

Prod1 Environments Operational
90 days ago
99.98 % uptime
Today
Webserver ? Operational
90 days ago
99.97 % uptime
Today
Database ? Operational
90 days ago
100.0 % uptime
Today
Prod2 Environments Operational
90 days ago
99.99 % uptime
Today
Webserver ? Operational
90 days ago
99.98 % uptime
Today
Database ? Operational
90 days ago
100.0 % uptime
Today
Test Environments ? Major Outage
90 days ago
0.23 % uptime
Today
Printnode API ? Operational
Printnode Clients Partial Outage
ACT Operational
GCO Partial Outage
GOI Operational
IAS Operational
NQO Operational
NTA Partial Outage
OAM Operational
OAS Operational
ONL Partial Outage
QOA Partial Outage
QSA Operational
TAS Partial Outage
TSW Partial Outage
VCO Partial Outage
WAO Operational
WBO Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Prod1 Response Time
Fetching
Prod2 Response Time
Fetching
Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Resolved - Please close your browser tab and relogin.
May 12, 10:32 AEST
Investigating - There is an issue in loading the new security certificates for samsprod1. Until this is resolved, all users on samsprod1 will need to connect via a non-encrypted connection. There is an initial dialogue warning this connection is not private but you can override this:

Select "Advanced"; and then select "Proceed to samsprod1.australianstoma.com.au (unsafe)".

Chrome browsers will continue to highlight this warning in the address bar but SAMS will continue to function normally except for the following external interfaces:
- Printing via printnode: Workaround is to direct print via your PC.
- Supplier emails: Workaround is to download the supplier order report to your PC and email from your PC

Further details can be found on slack #sams-technical-support channel

May 12, 09:55 AEST
May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.